This website is operated by Zarifa’s Collection. Throughout the site, the terms “we”, “us” and “our” refer to Zarifa’s Collection. Zarifa’s Collection offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on GoDaddy. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
– Prices for our products are subject to change without notice.
– We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
– We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of Zarifa’s Collection. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
– for any unlawful purpose;
– to solicit others to perform or participate in any unlawful acts;
– to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
– to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
– to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
– to submit false or misleading information;
– to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
– to collect or track the personal information of others;
– to spam, phish, pharm, pretext, spider, crawl, or scrape;
– for any obscene or immoral purpose; or
– to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Zarifa’s Collection, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Zarifa’s Collection and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Victoria, Australia.
SECTION 19 – CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org
References to Zarifa’s Collection in the Privacy Statement and Terms & Conditions below are references to Zarifa’s Collection ABN 72 572 974 390.
This Privacy Statement applies to all personal information collected by Zarifa’s Collection via the internet, including without limitation, by way of the Zarifa’s Collection website located at www.zarifascollection.com
SECTION 1 – WHAT ZARIFA’S COLLECTION COLLECTS
In order to provide our clients with the service they deserve Zarifa’s Collection collects the information that our clients give us. This may include personal information:
– automatically collected by our system relating to your visit to the website, such as your IP address;
– given to us by you when you fill in questionnaires, contact forms or other sections of the Zarifa’s Collection website or when you post or input information to the Zarifa’s Collection website; and
– about how you use the Zarifa’s Collection website.
We study our clients’ and visitors’ use of our website so we can improve our services and enhance your Zarifa’s Collection experience. When you register with Zarifa’s Collection, you give us your name, address, phone number and email address.
SECTION 2 – HOW ZARIFA’S COLLECTION USES THE INFORMATION YOU PROVIDE
If you give us your name and email address, we may contact you with special information about Zarifa’s Collection and our products. We communicate with you by email if we have your permission. Otherwise, we use your information only to provide our clients with a better service experience and ensure that we, our partners and affiliates maintain and improve services to our clients.
SECTION 3 – CONSENT
HOW DO YOU GET MY CONSENT?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
HOW DO I WITHDRAW MY CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com or mailing us at:
Shop 51A CS Square
29-35 Lake Street, Caroline Springs 3023 Victoria Australia
To opt-out of any marketing communications from Zarifa’s Collection you can do so by contacting firstname.lastname@example.org
SECTION 4 – DISCLOSURE
Zarifa’s Collection does not sell or rent our client’s names, addresses, email addresses or other personal information. In order to maintain our website and enhance our client communications, Zarifa’s Collection contracts with selected third parties.
As necessary, your personal information may be shared with these third parties, solely for the purpose of assisting Zarifa’s Collection in these endeavours and subject to strict contractual confidentiality obligations. Zarifa’s Collection will not otherwise use or disclose any information about you without your consent, unless:
– the use or disclosure is for one of the purposes described in or otherwise permitted by this policy;
– the use or disclosure is required or permitted by law;
– we believe it necessary to provide you with a service which you have requested;
– we believe it necessary to protect the rights, property or personal safety of another person or Zarifa’s Collection; or
– the assets or operations of Zarifa’s Collection business are transferred to third party.
If you do not provide requested information, Zarifa’s Collection may not be able to provide you with access.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 – WORDPRESS
Our store is hosted on wordPress. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through WordPress’s data storage, databases and the general WordPress application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read WordPress’s Terms of Service (https://en.wordpress.com/tos/).
or Privacy Statement (https://automattic.com/privacy/)
SECTION 6 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
SECTION 7 – LINKS TO OTHER WEBSITES
SECTION 8 – SECURITY
Zarifa’s Collection will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorized access, modification or disclosure and to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. Zarifa’s Collection uses appropriate security measures to protect the information you give us. While we take stringent measures to protect our website and all information, you should be aware that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients. Zarifa’s Collection will not be responsible for events arising from unauthorized access to your personal information.
[Please note also that Zarifa’s Collection may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy.]
SECTION 9 – COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not:
SECTION 10 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 11 – MARKETING AND ADVERTISING
From time to time, Zarifa’s Collection may give you the choice as to whether or not you wish to participate in promotions, surveys and/or competitions. To take part in these activities, you will be directed to an appropriate mechanism to enable you to sign up. When you sign up you will receive additional information about the terms and conditions that apply to registration and the relevant surveys, competitions and/or promotions. Please read these carefully as such terms apply in addition to those set out in this policy and could provide you with important information about how personal information collected as part of those activities is dealt with.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at:
[Re: Privacy Compliance Officer]
Shop 51A CS Square
29-35 Lake Street
RETURNS AND EXCHANGE POLICY
We take great pride in our reputation for quality, and we will provide your Zarifa’s Collection online purchase with an exchange on full priced items only. Sale items are final and exchange and refunds will not be issued unless required by law
Exchanges will only be offered where:
– the goods are in their original condition, in their original packaging with all tags still intact;
– the goods have not been worn, damaged or washed;
– the goods are lodged for a return within seven working days of receiving date;
– the Zarifa’s Collection return procedures are followed (through our returns centre)
All exchanges are subject to availability. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you do require an exchange you will need to pay for the Shipping costs; inbound (postage back to us) and outbound (postage for the exchanged item sent to you). Please also read Return Shipping Terms.
Alternatively, we will provide you with a refund at our discretion for items that:
– are faulty by manufactures fault (unless caused by you);
– have been wrongly described;
– are different to the goods that you ordered;
Returns must be returned to Zarifa’s Collection within 7 days to be eligible for a refund. Returns after this period will not be accepted. If a refund is approved, the refund will be applied to the original payment method used. We do not refund original shipping charges.
Please note sale items are final sale and cannot be returned for an exchange or refund unless deemed faulty, in which case they must be assessed before an exchange or refund is offered.
To process a return online please visit the Returns Centre;
– Enter your order number & Email Address
– Follow the prompts to complete your Return Request.
Please note that returns will be rejected if you submit for a refund on sale items. If requesting an exchange please specify the product you wish to exchange for.
The above policy only applies to the Zarifa’s Collection Online Store. Zarifa’s Collection stores are not able to accept returns on items purchased Online. Similarly, purchases made in stores cannot be returned to the Online Store. Online returns must be actioned through the returns centre; firstname.lastname@example.org
For purchases made in Zarifa’s Collection stores, no refunds unless required by law; Returns must be made within 7 days for either credit note or exchange, with proof of purchase. Returned garments must be in original condition and must not have been worn, altered or washed. All tags must remain in place. No refunds on sale items unless faulty or required by law. Sale items must be chosen carefully as there are no returns permitted on sale items.
Return shipping must be prepaid via a traceable method to ensure safe and documented delivery. Zarifa’s Collection takes no responsibility for missing incoming deliveries. Return shipping charges are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you request for an exchange you will need to pay for ALL shipping costs inbound & outbound.
Zarifa’s Collection will reimburse any reasonable document shipping charges for return of goods that have been deemed faulty.
Unfortunately, we cannot accept returns purchased online through our boutiques or concessions and vice versa. The following items are non-refundable/exchangeable for other items: lingerie, swimwear, shoes, hosiery, jewellery, accessories or sale items.
HOW TO RETURN/EXCHANGE YOUR ORDER
To return an item please visit our ___________________________
Fill in the details and follow the prompts. Once your return is lodged you will be notified of our decision within 24-48 hours if lodged on business days (Monday – Friday) and respective return instructions, if your case is approved.
All approved returns are to be posted to the below address.
ZARIFA’S COLLECTION HQ
Shop 51A CS Square
29-35 Lake Street
VIC 3023 AUSTRALIA
For further enquiry please contact customer service on email at email@example.com. Please Note: Returns will not be accepted without going through our returns process via our Returns Centre.
Please note these are online terms & conditions only and differ to our in-store terms & conditions.